JOBS, INCLUSION & EMPOWERMENT

We're on a mission to become one of Canada's favourite places to work, providing a safe, flexible, and inclusive environment that reflects our diverse communities.

That means delivering on an employee experience offering all members of the team at company-owned or independently franchised restaurants. We work hard to deliver a great experience to employees and guests at McDonald’s restaurants.

People are the foundation of our business. From the newest employees to senior management at company-owned or independently franchised restaurants, employees are provided the tools and opportunities to succeed. Our offer to foster a safe, respectful, and inclusive environment that educates, empowers and encourages people of every age, background, and culture, provides the strategic framework around which we focus our people efforts. It will permit us to attract, retain and grow the best talent – which is what we need to run great restaurants.

We are on a mission to be a great place to work, in a safe, inclusive & fun employee experience for a year or for a career

People are the foundation of our business. From coast-to-coast-to-coast, countless people have worked behind the counters, in the kitchens, and Drive-Thrus of McDonald’s restaurants including our own Canadian CEO, Michèle Boudria, who started her career as a McDonald’s Canada Crew member.

We offer a safe, respectful and inclusive workplaces, reflecting by the Global Brand Standards in place everywhere people work under the Arches.

Our Values

The backbone of our brand is, and always has been, a commitment to a set of core values that define who we are and how we run our business and restaurants. When we live our values every day and use them to make decisions – big and small – we define McDonald’s as a brand that Crew, and the people we serve, can trust.

Serve: We put our guests and people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together

Our values are the filter through which all business decisions are made because actions speak louder than words.

Diversity, Equity and Inclusion

Our global aspiration is that no matter where you are in the world, when you interact with McDonald’s—through our app, in a restaurant, by watching a commercial, working in an office setting or a restaurant as a Crew member—inclusion and equity are as evident and familiar as the Golden Arches themselves. Our goal is to ensure at every interaction all are welcome, comfortable, and safe.

We believe that a diverse workforce is critical to the success of McDonald’s Canada and its independent franchisees, and we are committed to making this a continued priority for the Company. We will pursue this aspiration by using McDonald’s influence and scale to accelerate meaningful and overdue societal change for Crew and managers, franchisees and their suppliers, guests, and communities.

In accordance with our values, this means global actions on a local level designed to:

Represent the diverse communities in which we operate
Accelerate cultures of inclusion and belonging
Dismantle barriers to economic opportunity

McDonald’s Canada continues to work towards McDonald’s global diversity, equity and inclusion (DEI) goals, which include:

By the end of 2025, McDonald’s expects to increase representation of women in leadership roles globally (Senior Director and above) to 45%, with an overall goal to reach gender parity globally in leadership roles (Senior Director and above) by the end of 2030.*
By the end of 2025, McDonald’s expects to increase representation of underrepresented groups^ in leadership roles (Senior Director and above). To learn more about McDonald’s global Diversity, Equity and Inclusion Strategy, click here.

We want to represent and celebrate the diversity of our Canadian communities and create a culture of inclusion and belonging.

In fact, according to a survey conducted among members of the Angus Reid Forum, around one in 10 people in Canada have worked for McDonald’s Canada or an independent franchisee at some point in their lives^†where they have built valuable skills like teamwork, leadership, agility, resiliency, and decision-making. Right now, together with franchisees, we’re proud to employ nearly 100,000 people of all ages from the diverse communities where we operate.

We are creating a safe space for Women, BIPOC, LGBTQ2+ communities for members and their allies through our employee business networks (EBNs).

EBNs are employee-led, volunteer business-focused forums that support an inclusive work environment, foster relationships, support career development opportunities and help grow our business. They provide members with the opportunity to network, learn from one another and grow their careers together. EBNs also provide a source of mentors, role models and sponsors, and give members access to senior leadership, information on career strategies and opportunities for advancement.

We are helping to dismantle economic barriers and accelerate success.

Achieved milestone of 50% of all prospective franchisee applicants in Canada representing diverse communities in 2022.
Our Archways to Opportunity program has accreditation partnerships with 31 universities and colleges, helping increase access to education for employees across Canada.
McDonald’s Canada and its independent franchisees employ more than 64,000 young people in Canada with flexible scheduling that means work fits around school, extracurriculars and family—not the other way around.

As we continue to emphasize action, accountability, and integrity as we make progress with our DEI Strategy, we have prioritized our work around equal pay, a critical issue that sits at the nexus of all five of our Values. Through an annual analysis of our compensation data, followed by appropriate remediation action, we are committed to help ensure equal pay for equal work.

Partner Organizations

McDonald’s Canada continues to work closely with the following organizations who provide resources that make DEI a business imperative and create real, meaningful change.

Pride at Work Canada/Fierté au travail Canada: Through dialogue, education and thought leadership, Pride at Work Canada/Fierté au travail Canada empowers employers to build workplaces that celebrate all employees regardless of gender expression, gender identity, and sexual orientation.
Catalyst: Catalyst drives change with preeminent thought leadership, actionable solutions and a galvanized community of multinational corporations to accelerate and advance women into leadership—because progress for women is progress for everyone.
BlackNorth Initiative: The BlackNorth Initiative is on a mission to end anti-Black systemic racism throughout all aspects of our lives by utilizing a business-first mindset. It is committed to the removal of anti-Black systemic barriers negatively affecting the lives of Black Canadians. In 2020, McDonald’s Canada joined hundreds of other companies in the BlackNorth Initiative and signed the CEO pledge.
CCDI: CCDI’s mission is to help those it works with be inclusive, free of prejudice and discrimination – and to generate the awareness, dialogue and action for people to recognize diversity as an asset and not an obstacle.
Get Real: Get Real is a Canadian non-profit focused on combatting 2SLGBTQ+ discrimination, racism, and bullying in schools, summer camps, and workplaces. This is accomplished by offering a variety of different educational Workshop modules, and by providing leadership development and marginalized youth support through University Chapters, High School After-School Programs, and 2SLGBTQ+ Virtual Counselling Programs.
Indspire: Indspire’s vision is to enrich Canada through Indigenous education and by inspiring achievement. In partnership with Indigenous, private and public sector stakeholders, Indspire educates, connects and invests in First Nations, Inuit and Métis people so they will achieve their highest potential. McDonald’s Canada, through its partnership with Indspire, supports ten McDonald’s Indigenous Bursaries to Indigenous students who are attending post-secondary institutions across Canada enrolled in business programs.

Serving up bright futures

As the next generation enters the workforce, we promise to open our doors to everyone and provide tools to build an employee community that is representative and inclusive.

Nearly 100,000 employees from the diverse communities where we operate are employed by company-owned and independently franchised restaurants and as corporate staff

We’ll continue to listen and understand new ways of accelerating their individual success, as well as equity and inclusion in our business.

At McDonald’s company-owned and independently franchised restaurants, we open up opportunities to the team right across the business. So whatever career direction crew and teams want to pursue our scale and commitment to development means the door will be open - ensuring that when someone joins the team they will Love what’s next™ in their career.

*McDonald’s defines gender parity using the UN Women Training Centre definition as another term for equal representation of women and men in a given area.

^The term “underrepresented groups” generally means people who identify as Black, Indigenous, Asian or Pacific Islander, or otherwise as people of colour, people of Hispanic or Latino/a/x descent, people with disabilities, people who identify as LGBTQ+, people from religious minorities, or people having a combination of these identities or attributes.

^†This survey was conducted from April 27-29, 2022 among a nationally representative sample of 2,004 Canadians who are members of the online Angus Reid Forum, balanced and weighted to census on age, gender, region and education. For comparison purposes only, a sample of this size would yield a margin of error of +/- 2.2 percentage points at a 95% confidence level. The survey was offered in both English and French.