Shauna was promoted to Vice President, Strategy, Insights and Transformation in July 2024. She joined McDonald’s in April 2021 leading the BSI team with a fresh perspective on our business, leveraging her experience from previous roles with Sainsbury’s and PWC.
During her time at McDonald’s Shauna has made a huge impact leading our BSI team Customer Quest, our Global Phase Planning process and helping the business navigate a challenging trading environment. One of her first actions was to lead the refresh of our market strategy in 2021. Shauna also plays a key role with our Global Insights colleagues with the UK & Ireland market leading on many areas.
Shauna’s favourite McDonald’s menu item is the Chicken McNugget.