Dan Smith

Vice President, Operations, South

  

Dan was promoted to Vice President, Operations in July 2024. He began his career 24 years ago as a Crew Member and worked within restaurant operations for four years, before taking up a secondment opportunity within the newly created Business Strategy and Insights (BSI) team.  Since then he has qualified as an accountant and performed several roles within the Finance  team, culminating in his role as Head of Corporate Finance.  He also spent 18 months on a Finance secondment in the Canadian market.

In 2017 Dan returned to BSI as Head of Business Insights, where he was involved in forming the strategy for McDelivery.   Dan was promoted to Director of Delivery in 2021 during a period of huge growth for the channel.  He has been part of the Operations Leadership Team since that point and also took on responsibility for the whole BSI team when covering maternity leave in 2023.

During his time at McDonald’s, Dan has led the business through a tripling of Delivery volumes for two years running, while also being a Trustee of the Pensions Board.

Dan’s favourite McDonald’s menu item is the Big Mac.

  

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