Before McDonald’s

I was in finance spending 12 years completing mergers and acquisitions for a FTSE-listed construction company.

My connection with McDonald’s

McDonald’s is a forward-looking and growth-oriented firm - the technology integration and food innovation are fantastic. Spotting talent and having the power to develop our future leaders is a real privilege.

What inspired me to become a McDonald’s Franchisee

I always wanted a business of my own just as my parents had, and it was actually my father that suggested McDonald’s. After the Franchisee day, I fell completely in love with the idea. McDonald’s were keen to get to know me and see whether I had the right attributes, which gave me the assurance it was the right step for both of us. I was really grateful for the training bursary too.

Top insight

You need good people skills – you’re dealing with customers and Crew as much as the corporate side. You need to know your teams, as strong team morale is vital. You also need to be financially savvy – McDonald’s isn’t a get-rich quick plan, it’s about building a rewarding future.

Being part of a diverse community of Franchisees for one of the world’s most famous brands.