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| At McDonald’s, we believe that employees should be treated with dignity and respect in every aspect of the employment relationship. We also believe that, in this area as well as others, our suppliers should share our commitment to socially responsible conduct. Our Code of Conduct for Suppliers and our supplier social accountability program translate these beliefs into action. |
Code of Conduct for Suppliers
Our Code of Conduct for Suppliers describes how we expect our suppliers to treat their employees. It also establishes procedural expectations, including a responsibility to ensure that subcontractors that produce products for the McDonald’s System comply with the policy in the treatment of their employees. Agreement to comply with the Code is a condition of doing business with us.
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Social Accountability Philosophy
Our social accountability program is rooted in our high standards. We expect our suppliers to share these standards and our commitment to continuous improvement. We hold them accountable for creating programs that will identify and correct unacceptable conditions. We also look for actions to ensure sustained compliance and ongoing improvement over the long term. We believe that programs developed by suppliers themselves, based on an understanding of the issues and a commitment to basic principles, are the most sustainable. |
Compliance Program
Our current compliance program has three main elements: |
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- Signed Agreements. As new suppliers join the System, we send them a copy of our Code, with a request that they formally acknowledge its terms and their agreement to comply by returning a signed copy.
- Supplier Training. We provide training, as needed, to ensure suppliers understand our expectations in ways that enable them to assess and improve their operations.
- Onsite Facility Assessments. Expert third-party monitors conduct onsite assessments of supplier facilities. These include examinations of written records, inspections of physical plants and equipment, private interviews with workers, and discussions with facility managers. Monitors provide us with written summaries of their findings. These serve as a basis for supplier action plans to address opportunities for improvement.
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Supplier training sessions and onsite assessments do more than promote compliance with our expectations. They also improve our understanding of the diverse conditions in the facilities that produce products for the System. With this understanding, we continue to shape our program and target resources where they will have the greatest impact.
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Supplier-Led Initiatives
From the outset, we have engaged suppliers in the development of our supplier social accountability program. We have also reached out to other organizations that that are actively engaged in the issues: |
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- Project Kaleidoscope—a collaboration with The Walt Disney Company and seven other organizations engaged in improving working conditions in global supply chains. Together, we developed and field-tested an alternative approach to promoting and enhancing long-term, sustained compliance with corporate codes of conduct. Access the Project Kaleidoscope final report >>
- Improved Conditions for Florida Tomato Workers—collaborative efforts involving our direct suppliers, growers, producer associations, and advocacy groups, including the Coalition of Immokalee Workers, to improve working and living conditions for Florida tomato workers. Learn more >>
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